Duke Energy maintains a list of approved contractors for their incentive programs. These contractors are called Trade Allies.
For PowerPair (solar and battery storage), Trade Ally status is required. The installation must be performed by a Duke Energy-approved Trade Ally or the application will be rejected, regardless of whether the equipment qualifies.
For the Charger Prep Credit (EV charger electrical prep), Trade Ally status is not required. Residential customers can use any licensed, insured electrician and submit the paperwork themselves for a bill credit. Duke Energy also offers a contractor-credit option where a registered contractor can apply on your behalf, but it isn’t mandatory.
Trade Ally status means the contractor has registered with Duke Energy and agreed to the program’s terms. It doesn’t mean Duke Energy endorses the quality of their work.
When you’re getting quotes
Before booking any installer for a job where you plan to claim a Duke Energy incentive, confirm they’re a Trade Ally for that specific program. Ask directly: “Are you a Duke Energy Trade Ally for PowerPair?” or “Are you registered for the Charger Prep Credit?” A contractor who does this work regularly will know immediately. If they have to check, that’s reasonable. If they’re not familiar with the question, find a different contractor.
Common questions
- How do I find a Duke Energy Trade Ally installer in North Carolina?
- Duke Energy maintains a searchable Trade Ally directory on their website. You can filter by program (PowerPair, EV charger, etc.) and by location. For Raleigh, you're in Duke Energy Progress territory. For Charlotte, you're in Duke Energy Carolinas. The programs and Trade Ally lists are separate, so confirm your installer is registered for the specific program you're claiming.
- Is a Trade Ally required for the Duke Energy PowerPair program in NC?
- Yes. PowerPair (solar plus battery) requires a Duke Energy-approved Trade Ally for both the solar and battery installation. If your installer isn't a Trade Ally, the incentive application will be rejected regardless of whether your equipment qualifies. As of April 2026, Duke Energy Progress (Raleigh) is fully allocated — new applicants go on a waitlist. Duke Energy Carolinas (Charlotte) still has capacity. Check duke-energy.com/powerpair for current availability before signing anything.
- Does Trade Ally status mean Duke Energy endorses the contractor's work quality?
- No. Trade Ally status means the contractor has registered with Duke Energy and agreed to the program's terms. It doesn't represent an endorsement of their work quality or customer service. Check reviews, verify their NC electrical or contractor license, and ask for references from local jobs before hiring.